Customers of Chase Bank have been unable to access their accounts following a tech outage that shut down its app. Chase Bank, the UK digital bank launched by JPMorgan Chase last year, is an app-only bank, so the outage left customers unable to log in and access banking services. The company said in a […]

Every day for almost two years, Josh Sklar would get up, go to the office and spend the day sifting through child pornography, animal mutilations and hate speech. Working as a content moderator for Facebook was by no means a dream job, but at the time in 2019, an $18-an-hour office job seemed appealing. […]

The air gap is a fundamental concept of storage and backup.  Essentially, it means to have a physical or logical disconnect between production systems and the location of secondary data, including backups. Its role as a fundamental of backup has come into closer focus with the rise of ransomware as a key threat to […]

What is network security? Network security encompasses all the steps taken to protect the integrity of a computer network and the data within it. Network security is important because it keeps sensitive data safe from cyber attacks and ensures the network is usable and trustworthy. Successful network security strategies employ multiple security solutions to protect […]

With the proliferation of digital channels and pace of innovation, application programming interfaces (APIs) have grown in importance because of the API economy and microservices. APIs permit external and internal applications and services to communicate with each other to perform or complete tasks and requests, transmitting data back and forth and allowing full integration […]

Technology is a sector experiencing boom conditions. Nevertheless, with an uncertain economic outlook and rising inflation and business costs, there have been reports of Big Tech hiring freezes or significant slowdowns as they take stock of the road ahead. The reality is that most Big Tech is continuing to hire, certainly at a contractor level […]

Only around a quarter of young people working in tech have had an “entirely positive” experience so far in the sector, according to Wiley Edge. In a survey of 18 to 24 year olds in the UK (44% of whom work in tech) and business leaders from various industries, the skills and talent provider […]

Ofcom’s plan to investigate competition in cloud services – especially the position of Amazon Web Services (AWS), Microsoft Azure and Google Cloud – has raised eyebrows in provider communities.  Industry players argue that any threat might be more theoretical than real – at least for now. Ulrich Voigt, vice-president of product management at media […]

Analyst firm Forrester has predicted that artificial intelligence (AI) is becoming the biggest growth area across the software industry and will drive mainstream adoption of AI in business. The main area of growth, according to Forrester, is in off-the-shelf and platform AI software, where it predicted spending would increase from $33bn in 2021 to […]

Cloud platforms, as a remotely managed service, come with a service-level agreement (SLA) that guarantees an uptime percentage or your money back. These SLAs, and the shifting of responsibility of infrastructure maintenance from your organisation or colocation provider to the clouds in use in your organisation, have prompted an expectation that cloud services will […]