ANNUAL MAINTENANCE CONTRACT

High-quality Annual IT Support Contract by Mi-Technologies
helps to reduce IT costs on 50% and minimize business downtime caused by IT Issues

Mi-Technologies provides Complete IT solutions for your office PC, Laptop, Server, switches, router, Printer and Scanner. You also have the provision of reaching out to us through our helpdesk site, e-mail, or telephone in case of a crisis. We assure you that our entire team of technical experts along with the on-site assistance, in no time gets back to you with an effective solution. So as to provide you with a sense of reliability, our contract contains the relevant clauses in respect of clarifications and solutions sought by your company, mentioning a mutually decided time span within which these issues will be resolved. Conclusively, we ensure that each of our clients is well-served to ensure the success of their business ventures.

Corporate User Packs
Features  Quick Fix Gold AMC Platinum AMC
Work Timings 8AM to 9PM 8AM to 9PM only 8AM to 9PM
Response time < 10 mins < 10 mins & 1-4 hrs OS < 10 mins & 1-4 hrs OS
Extra Site Visits Site Visit @ Rs. 300 extra (after 3 visits) Unlimited
Printers Included @ 1 Printer / 5 PC Included @ 1 Printer / 5 PC
Networking Basic Included Basic Included
Servers Extra @ Rs. 5,000 per server per annum Extra @ Rs. 5,000 per server per annum
Audits NA Quarterly Performance Audit Monthly Performance Audit
Remote Support NA Available Available
  • Computer / Laptop
  • Up to 3 SW issues in 1 computer
  • Cost for 1 Support Instance
  • 1 week support warranty
  • Computer / Laptop
  • Unlimited Issues
  • 2 Visits / Comp
  • Computer / Laptop
  • Unlimited Issues
  • Unlimited Support Onsite
Plans Less Than 10 PCs

Rs. 900/- 600/-

Per Computer

Less Than 10 PCs

Rs. 3500/- 2500/-

Per Computer

Less Than 10 PCs

Rs. 4500/- 3500/-

Per Computer

11-25 PCs

Rs. 700/- 500/-

Per Computer

11-25 PCs

Rs. 3000/- 2300/-

Per Computer

11-25 PCs

Rs. 4000/- 3000/-

Per Computer

25+ PCs Call for Details 25+ PCs Call for Details 25+ PCs Call for Details

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