EDF UK deploys Riverbed’s Alluvio Aternity to tackle IT issues

UK energy provider EDF has deployed Alluvio Aternity from Riverbed to improve the digital customer experience across its corporate, consumer and generation business units. The software is being used to help EDF UK to optimise how business-critical applications run on end-user devices. The energy provider began using Alluvio Aternity in its contact centres to […]

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Bug Bounty Calculator helps organisations fine-tune their payouts

Pen testing and ethical hacking specialist Intigriti has launched a free-to-use comparison tool that it believes will help bug bounty programme owners match their payout rates to market conditions and community sentiment. Intigriti said that newcomers to the concept of bug bounties often have difficulty deciding what payment rates to set, while others pour […]

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AI adopted without due consideration for workers, MPs told

Enterprises’ rapid adoption of artificial intelligence (AI) during the pandemic has left workers across the UK vulnerable to range of algorithmically induced harms, including invasive surveillance, discrimination and severe work intensification, MPs have been told. In a session examining how AI and digital technology generally are changing the workplace, the Business, Energy and Industrial […]

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Redundancies – are tech companies getting it right?

In recent weeks, two tech giants have started large-scale redundancy exercises. Twitter notified 50% of its staff of layoffs by email in what has been described by some as a digital P&O dismissal, and Meta announced cuts of 13% of its workforce. With recession now a reality, this is unlikely to be the end […]

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How to get structure from unstructured data

We are in the midst of an unstructured data revolution – with 80% of data likely to be unstructured by 2025, according to IDC. The rise of advanced analytics and in particular artificial intelligence/machine learning (AI/ML) has allowed intelligence to be gained from the vast reservoir of previously opaque free text, images, voice recordings, […]

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Untangling messy collaborations, contributing costs and complexity

As businesses increasingly rely on their digital infrastructure, downtime has a proportionally greater impact. However, while attention to reducing outages in the datacentre appears to be paying off, the costs per outage are not falling. Andy Lawrence, executive director of research at Uptime, says a trend for “small improvements” in annual outage rates may […]

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